For US Solar EPC Contractors · Fronter Outsourcing
If you run a US solar EPC contracting shop, cost per qualified transfer is the operating constraint.
TCPA-aware solar fronter floor at $14 to $22 per agent hour all-in. Homeowner verification, utility eligibility, roof suitability, credit pre-screen. Warm-transfer to your in-home consultant. Sub-$120 cost per qualified transfer at steady state. 10-seat pilot.
The cost-per-qualified-transfer math
Where solar EPC unit economics live or die in 2026.
Most solar EPCs underbuy fronter capacity because they price it against the aggregator cost-per-transfer benchmark without modeling the in-house fronter alternative correctly.
| Lead source / fronter model | Cost per qualified transfer | Margin recovery vs aggregator |
|---|---|---|
| Lead aggregator (mainstream tier) | $50 to $120 | Baseline |
| Lead aggregator (premium / exclusive) | $120 to $180 | Negative versus baseline |
| US-onshore in-house fronter | $35 to $90 | ~30 to 50 percent margin recovery |
| CFG nearshore fronter floor | $18 to $65 | ~50 to 70 percent margin recovery |
| Aged shared lead via CFG fronter | $12 to $32 | ~70 to 85 percent margin recovery |
CFG aggregate benchmark from prior solar EPC engagements, cross-referenced against SEIA contractor reports and SolarReviews market data.
The four-pillar solar qualification rubric
What CFG fronters check before warm-transferring to your in-home consultant.
| Pillar | What gets verified | Disqualification rate |
|---|---|---|
| Homeowner verification | Owner-occupied confirmation, signing authority, no pending sale | 18 to 28 percent of dials |
| Utility eligibility | Incumbent utility, average monthly bill, net metering, interconnection cap, TOU rate structure | 22 to 35 percent of remaining |
| Roof suitability | Roof age, material, shading, usable square footage of south or west exposure | 15 to 25 percent of remaining |
| Credit pre-screen | Soft pull via Goodleap, Mosaic, Sunlight Financial, Dividend, EnerBank (with consent) | 12 to 22 percent of remaining |
At steady state, the four-pillar funnel converts approximately 4 to 9 percent of outbound dials to qualified warm transfers. Inbound conversion runs significantly higher (15 to 28 percent) because aggregator-sourced inbound has already self-qualified on intent.
TCPA and state solar compliance
TCPA-aware dialer. State-specific solar regulation overlays. Audit-clean.
- TCPA quiet-hour enforcement by state and ZIP: 8am to 9pm local consumer time enforced on the outbound dialer automatically. No exceptions, no manual overrides.
- Third-party consent validation: agents confirm consent timestamp, source, and original opt-in language before any solar pitch begins. Audit-clean trail kept per call.
- Federal DNC and state DNC scrubs: nightly. Aged-shared-lead lists rescrubbed before each dialing cycle.
- California Form 14-A solar consumer protection: CA-specific disclosure script baked in for California prospects.
- Florida HB 741, New York MAR-65, New Jersey N.J.A.C. 13:45A: state-specific solar disclosure and cancellation right scripts baked into the call flow for prospects in those states.
- Recording disclosure compliance: one-party and two-party state recording laws baked into the agent script.
- AI QA on every outbound call: TCPA rubric + state-rubric + four-pillar qualification rubric scored same-day in the CFG client portal.
Production benchmarks
What a CFG solar EPC fronter program produces.
Related programs
Same operations stack, different buyer or vertical.
Other lead-qualification and outbound programs
Get a 24-hour quote on a solar EPC fronter pilot.
$14 to $22 per fronter hour all-in. 10-seat pilot. TCPA-aware dialer. Four-pillar qualification rubric. Sub-$120 cost per qualified transfer at steady state. 7 to 10 day ramp.
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