Jamaica · Appointment Setting Outsourcing

Appointment setting services from Jamaica. 8 to 15 meetings/SDR/month.

$14 to $20 per SDR hour all-in. Native English. EST year-round, no daylight saving shifts. Outreach, Salesloft, Apollo, HubSpot, Salesforce native. 7-day pilot ramp. Fronter-only model: CFG SDRs prospect and book; your AEs run the meetings.

$14 to $20/hr CFG Jamaica SDR all-in $32 to $52/hr US-onshore SDR fully loaded ~$3,200 to $7,400/mo savings per SDR
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Why Jamaica for appointment setting

Three reasons growth-stage B2B teams pick Jamaica SDRs first.

EST overlap, the deepest English-native SDR bench in the Caribbean, and an outreach-stack-trained cohort already fluent in Outreach, Salesloft, and Apollo.

01

EST year-round, mirrors US East Coast hiring hours

Jamaica sits on Eastern Standard Time without daylight saving. Your Jamaica SDR runs prospect calls in the same hours your AEs are at their desks. Discovery handoffs land warm. No twice-yearly shift recalibration. Most engagements work 9am to 6pm Eastern; extended-hours coverage (8am to 8pm) hits all US time zones from one shift configuration.

02

~1,400 SDR-grade VAs from a 40,000-person bench

Jamaica has roughly 40,000 BPO industry workers. From that pool, CFG sources approximately 1,400 with B2B SDR experience: outbound cold-call cadence, discovery qualification, BANT and MEDDIC frameworks, calendar-handoff scripts. The specialty bench separates Jamaica appointment setting from a generic customer support agent.

03

Pre-trained on Outreach, Salesloft, Apollo

CFG runs a 3-day outreach-stack training on top of base SDR onboarding. The training covers Outreach cadence construction, Salesloft snippet templates, Apollo prospect search, HubSpot or Salesforce CRM hygiene, Chili Piper or HubSpot Meetings booking flow. Your SDR works inside your existing stack on day one.

Compliance and TCPA enforcement

TCPA-aware dialer. NDA-by-default. State quiet hours by ZIP.

B2B outbound is lower regulatory load than consumer voice work, but TCPA and DNC rules still apply. Here is what CFG bakes into the Jamaica appointment setting floor.

  • TCPA quiet-hour enforcement by US state and ZIP: outbound dialer blocks dials outside the consumer call window (8am to 9pm local) automatically. No exceptions, no manual overrides.
  • Internal-DNC and external-DNC scrubs: nightly. Internal-DNC syncs with your CRM and Outreach/Salesloft. External-DNC scrubs against the federal Do Not Call registry.
  • NDA-by-default: every Jamaica SDR signs a confidentiality agreement covering buyer PII, prospect lists, ICP intelligence, and proprietary scripts.
  • Jamaica Data Protection Act 2020: personal-data handling and breach notification follow JDPA framework. Buyer data stays in your account; CFG access is read-and-action, not export.
  • AI QA on every outbound call: TCPA rubric (quiet-hour, identification, opt-out path) + ICP-fit rubric (qualifier coverage, discovery quality, handoff confirmation) scored same-day in the CFG client portal.
  • Email-deliverability hygiene: sender reputation monitored; cold-email cadence respects 50-100 sends per inbox per day, warm-up rotations, list verification through Instantly before bulk-add.

What a Jamaica appointment setting program produces

Production benchmarks from prior CFG appointment setting engagements.

CFG underwrites these bands in the pilot SLA. Actual numbers vary by ACV, ICP density, list quality, and outreach cadence maturity.

$14 to $20
Per SDR hour all-in
8 to 15
Qualified meetings per SDR per month
120 to 180
Outbound dials per SDR per day
60 to 80%
Meeting show rate at steady state
7 days
Standard pilot ramp
100%
EST overlap year-round
88%
AI QA pass rate
20%
90-day attrition (below global avg)

Talent depth and recruiting cadence

1,400 SDR-grade VAs across Kingston, Montego Bay, and Portmore.

From Jamaica's 40,000-person BPO sector, CFG estimates about 3.5 percent (roughly 1,400 people) carry B2B SDR-grade experience strong enough to run outbound cold-call cadence, BANT/MEDDIC qualification, and calendar handoff at production volume.

CFG runs SDR cohorts monthly out of Kingston with overflow from Montego Bay. The SDR screening adds outbound-script construction, BANT and MEDDIC qualification framework recall, and a live mock-call simulation on top of the base CFG voice screening (pronunciation, fluency, grammar, communication). Hired SDRs complete a 5-day outreach-stack training before client assignment. Most appointment setting pilots ramp in 7 days flat.

Related programs

Same operations stack, different vertical or country.

CFG runs every nearshore SDR program on the same TCPA-aware dialer, the same 100 percent AI QA portal, and the same supervisor dashboards.

Other verticals in Jamaica

Appointment setting in other countries

Every CFG Jamaica appointment setting pilot ships connected to the CFG client portal: live call transcripts, AI QA on every outbound dial, supervisor dashboards, and a 24-hour replacement coverage SLA.

Get a 24-hour quote on a Jamaica appointment setting team.

$14 to $20 per SDR hour all-in. EST year-round. 7-day pilot ramp. 8 to 15 qualified meetings per SDR per month. AI QA on every call. 24-hour replacement coverage SLA.

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