Medicare Call Center Cost Calculator
Compare what you currently pay per Medicare live transfer against a nearshore-fronted model. Move the sliders to fit your funnel.
Your Medicare Funnel
Your Estimated Savings
Updated live as you adjust the sliders.
You could save
$436,800
over the period selected
| Marketplace | With CFG | |
|---|---|---|
| Cost per Transfer | $55 | $9.50 |
| Monthly Cost | $44,000 | $7,600 |
| Total Period Cost | $528,000 | $91,200 |
83% cost reduction
Based on industry-average Medicare live-transfer pricing. Your actual quote may vary.
We will run your exact 12-month numbers and send a Medicare-specific PDF breakdown with the assumptions used.
We will be in touch.
Check your inbox for the breakdown within a few minutes.
Medicare Calculator FAQs
How does CFG's Medicare live-transfer pricing work?
We charge per qualified live transfer that meets your filter criteria, which typically lands around $9 to $11 depending on volume and target plan year. Marketplace transfers from third-party lead aggregators usually run $40 to $80 because you are also paying for the aggregator margin and lead resale. Our agents originate the call and warm-transfer, so there is no aggregator middle layer.
Are CFG agents licensed to sell Medicare?
CFG agents do not enroll members or quote plans. We operate as a front-line live-transfer team that warms the prospect and transfers to your licensed agents on the back end. This keeps our scope CMS-friendly and lets your licensed staff focus on enrollments instead of dialing.
Can you handle AEP volume spikes?
Yes. Our nearshore campuses in Jamaica, St Lucia, Trinidad, Belize, Guyana, and Colombia keep a trained bench so we can ramp seat counts during the Annual Enrollment Period and step volume back down for the off-season. You only pay for transfers, so cost scales with your actual season.
How do you handle TCPA and CMS compliance?
All calls are recorded, stored for the CMS-required retention window, and disclosed via standard scope-of-appointment language where applicable. We work from your approved scripts and DNC suppression lists, and we run live QA on a sampled percentage of calls daily.