Medicare Call Center Cost Calculator
Compare what you currently pay per Medicare live transfer against a nearshore-fronted model. Move the sliders to fit your funnel.
Your Medicare Funnel
Your Estimated Savings
Updated live as you adjust the sliders.
You could save
$436,800
over the period selected
| Marketplace | With CFG | |
|---|---|---|
| Cost per Transfer | $55 | $9.50 |
| Monthly Cost | $44,000 | $7,600 |
| Total Period Cost | $528,000 | $91,200 |
83% cost reduction
Based on industry-average Medicare live-transfer pricing. Your actual quote may vary.
We will run your exact 12-month numbers and send a Medicare-specific PDF breakdown with the assumptions used.
We will be in touch.
Check your inbox for the breakdown within a few minutes.
Medicare Calculator FAQs
How does CFG's Medicare live-transfer pricing work?
We charge per qualified live transfer that meets your filter criteria, which typically lands around $9 to $11 depending on volume and target plan year. Marketplace transfers from third-party lead aggregators usually run $40 to $80 because you are also paying for the aggregator margin and lead resale. Our agents originate the call and warm-transfer, so there is no aggregator middle layer.
Are CFG agents licensed to sell Medicare?
CFG agents do not enroll members or quote plans. We operate as a front-line live-transfer team that warms the prospect and transfers to your licensed agents on the back end. This keeps our scope CMS-friendly and lets your licensed staff focus on enrollments instead of dialing.
Can you handle AEP volume spikes?
Yes. Our nearshore campuses in Jamaica, Trinidad and Colombia keep a trained bench so we can ramp seat counts during the Annual Enrollment Period and step volume back down for the off-season. You only pay for transfers, so cost scales with your actual season.
How do you handle TCPA and CMS compliance?
All calls are recorded, stored for the CMS-required retention window, and disclosed via standard scope-of-appointment language where applicable. We work from your approved scripts and DNC suppression lists, and we run live QA on a sampled percentage of calls daily.