Free Download · 10 Scripts
Stop Sending Junk Transfers To Your Closers
10 fronter scripts. Day-One ready. The set we run in Jamaica, Trinidad, and Colombia.
Most outsourced fronter rooms blow their first 14 days on the same mistake. Not accents. Not the dialer. The script they got handed Day One was written for a closer. Wrong job. Wrong copy. Junk transfers.
Inside this library: the exact ten pre-qualification scripts CFG runs with our Caribbean and LatAm teams. Steal them, adapt them, hand them to your next vendor on the kickoff call.
What you get inside
- 10 ready-to-use scripts for the verticals where pre-qualification actually moves the needle. Each with opener, permission, qualifying gates, bridge, and a clean disqualify path.
- Compliance lines pre-written for TCPA recording disclosure, mini-Miranda for collections, and CMS-compliant Medicare fronter routing. Your counsel reviews, but the structure is there.
- Benchmark numbers for what good looks like: handle time, transfer rate, transfer rejection rate, and QA pass rate. So you know whether your current room is actually broken or just new.
The 10 scripts cover
- Debt relief / settlement (inbound)
- Solar appointment setting (outbound)
- FNOL intake (P&C insurance)
- Medicare AEP fronter routing
- B2B SDR cold-to-demo
- Home services lead qualifier
- First-party collections (Reg F)
- Insurance pre-quote verification
- SaaS trial-to-demo booking
- Bilingual Spanish-first inbound
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Why these scripts, from us
CFG runs fronter-only rooms in Jamaica, Trinidad, and Colombia. Native English, US time zone overlap, dedicated agents per program. We pre-qualify and warm transfer. We do not bind, quote, or enroll. The scripts in this library are the ones we run.
What this saves you
Real value, no sales fluff
Skip the Week 1 script rewrite. Hand these to your next vendor on the kickoff call. You will not lose 5 to 10 days to back-and-forth on what a fronter script should even look like.
Tighten the gates, raise the transfer rate. Most rooms send junk to closers because the qualifying gates are loose. Our scripts have 2 to 4 hard gates per vertical, written tight.
Compliance lines you can stress-test. Recording disclosure, mini-Miranda, CMS fronter routing language, all written and ready for your counsel to review.
A benchmark to measure your room against. Handle time, transfer rate, rejection rate, QA pass rate. If your numbers are off, you will know whether the script, the list, or the closer team is the actual problem.
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